Property Management

Why use Andrew Craig Property Management?

• With 12 Branches across the North East -  we have a huge number of applicants registered on our system looking for properties
• We are always upfront with all of our fees for Tenants and Landlords – they are listed in every branch and on our website
• We have been managing property and collecting rents since 1974
• We are regulated and maintain the highest professional standards conforming to the strict rules of conduct of the Royal Institution of Chartered Surveyors (RICS) which is the most senior and respected property organization in the world
• We are also members of ARLA and RLA
• We are a family owned and run business with 7 members of the family working in the business at the current time
• We manage almost 1000 properties of all types
• Each property has a dedicated Property Manager
• We use a quality third party specialist vetting company for each tenant

Meet the Professionals

Andrew Craig           Partner

Sarah Craig              Partner

Denise Brown           Head of Property Management

David Heron             Senior Property Manager

Lorraine Smith          Accounts Manager

The services that we offer to Landlords are:

• Fully Managed
• Tenant Find Only
• Letting Service with Rent Collection

FULL PROPERTY MANAGEMENT SERVICE - This is the complete management service where the Landlord does not need to have any contact with the tenants. The tenant’s point of contact is their dedicated property manager and we will deal with all tenant enquiries. If a problem occurs then we contact the landlord to discuss and then resolve with the tenant. If repairs are required, the landlord can use their preferred contractor or we can instruct somebody who we deal with. The only extras are EPC’s and safety certificates.
We carry out a full inventory and a tenant check out to ensure all is in order. If there is a deposit dispute, we prepare the submission to the deposit company on behalf of the landlord.

LETTING SERVICE WITH RENT COLLECTION - This is similar to Full Management but without some components, which not all landlords require. It is still a very comprehensive management service including an Inventory, maintenance management and a dedicated property manager. If a landlord decides at a later date to have further services, then these are still available but at additional cost.

TENANT FIND ONLY - This is offered as an alternative to our management services and is ideal for landlords who wish to collect their own rent and deal direct with the tenant. The landlord can also register the deposit themselves.

RENT GUARANTEE - If the tenant fails to pay the rent then the Rent Guarantee policy comes into effect, including the legal fees cover. Terms apply so please ask for further details. This product can be added to our Full Management Service at modest additional cost.

If you have any queries regarding the level of service which suits you best, then please call us on 0800 350 350 or call in to your nearest branch to discuss fully. 

Click here to see our Landlord services and fees in more detail