We have the North East covered for lettings and management, with 12 lettings branches across the region and our branch staff have the local knowledge to find you a tenant fast. Our accounting and administration is handled centrally, at our Head Office, in Gateshead, where our team of skilled professionals deal with tenancy administration and property management and accounting. Andrew Craig FRICS is directly involved in the lettings and management business, having worked in the field since 1974.
Lots of them! As a major North East letting agent, many tenants contact us first when they decide to look for a new home. We keep in regular contact with hot applicants and also use sophisticated email marketing systems, to keep in touch with applicants, ensuring new properties are showcased – fast.
As a respected leading North East agent, we are in touch with many leading employers and relocation companies who require quality homes across the region
We use leading edge IT systems, including cloud technology, to ensure our staff and clients, have access to accurate and up to date information and fast communications. All staff have access to all properties and applicants, meaning that all branches can offer all properties to rent. Tenants do move around the area meaning landlords have the benefit of all 12 branches working for them.
Tenants want to move fast, so we have found we get the best response from extensive internet marketing. Properties are instantly available on our leading and acclaimed web site and we also upload to the major property portals, including Rightmove and OnTheMarket.com. This 24/7 marketing is supplemented by traditional methods such as To Let boards and press advertising.
Only our truly professional administration and accounting teams look after the specialized work of tenancy admin and financial accounting. Collection of the rent regularly and on time is one of our priorities. Careful and professional monitoring of the tenants, from initial vetting and referencing to regular property visits, means that we are constantly looking for warning signs of any problems. If we discover a problem we work with the tenant and the landlord to try and find a solution. We never forget who we work for however and our prime responsibilty is to the landlord.
As a Regulated by RICS firm, we provide CMP for landlords and tenants under the RICS CMP scheme. Full details are shown in the document available to download here.
Accounting software enables us to produce professional statements, which are acceptable to your accountant and bank and also HMRC. RICS regulation, means that these accounts are balanced weekly, so your money is always accounted for.
Our management services are designed with flexibility in mind – to suit each individual clients needs. Don’t hesitate to ask if you would like to discuss a bespoke service to suit your needs.
To find out more about our Property Management Services and what we can do for you click here:
To take a look at our Fees for Landlords click here: