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Renting Guide

This guide provides step by step advice on how to secure your ideal rental property

Finding a property

When looking for a property to rent, it is important that you choose a landlord and letting agent that is regulated by a Professional Body and that you can trust.  Andrew Craig is regulated by RICS and Andrew Craig FRICS is also a member of the Association of Residential Letting Agents (ARLA).  Being a member of both RICS and ARLA means that we are regulated and we adhere to the Rules of Conduct of both professional bodies.  

The first step to finding a property to rent is to register your interest with us and tell us what your requirements are so that we can narrow your search and find the right property for you.  To do this call 0800 350 350.  We will then keep you updated when properties that match your requirements come on the market. 

Viewing a Property

Once you have found some properties that match your requirements, we will then arrange for you to view these properties.  We offer accompanied viewings to ensure that we are on hand to answer any questions that you may have.  

Placing an Offer

When you have found a property you want to rent, acting quickly is vital as the lettings market moves very fast. Speak to your consultant and about the best way to proceed with your chosen property and think about the information you’ll need to provide- move date, how long you wish to rent the property for, any conditions of the offer and background information about you.We will need to ask how much you earn each year so we can check that you earn enough to cover the rent. The more information we can give the landlord about your offer, the stronger that offer will be.

Securing a Property

Once you have placed an offer on a property and the Landlord is willing to accept your offer, you will be required to pay a tenant referencing fee which will hold the property and it will be taken off the market whilst we do reference checks.  Click here to see all fees involved with renting out a property

Credit and Reference Checks

Before you move into a property, we carry out a reference check on you, anyone else living in the property and possibly any guarantors too if applicable.  This is nothing to worry about, we just have to ensure that you are roughly in the right area financially to pay the rent on time, and to make sure that you're not using a fraudulent identity.  We carry out references using an external agency, you will be required to complete the form online.

Signing the Tenancy Agreement

If there are no problems with your reference checks, you will sign your Tenancy Agreement online and you will then go onto pay the Set Up Fee, Damage Deposit, and one month's rent upfront.  You can find out more about the Tenancy Fees required here.  We will handle all of the paperwork for you and make sure that your deposit is properly protected.  

A Tenancy Agreement is a legally binding document that sets out the terms of the tenancy.  Your Tenancy Agreement will be an Assured Shorthold Tenancy Agreement which will include the tenancy start date, the duration of the tenancy, how much rent you will have to pay and how often, your rights as a tenant and your landlord's responsibilities. 

Move In

Once the Tenancy Agreement has been signed, the Damage Deposit, Set up Fee, and one month's rent has been paid, you will then be given the keys to your property and you will be able to move in.  

Property Management

After you have moved into the property, if the property is managed by us then you will deal with us if you have any queries or problems.  You will be allocated a dedicated Property Manager who will be your point of contact throughout your tenancy.   If the property is not managed by us then you will be in direct contact with the Landlord.   

Money Protection

As we are Regulated by the RICS all Client monies are protected by the RICS Client Money Protection Scheme. The maximum per claim is £50,000. 

Leading technology

To get you moved into your property as quickly as possible we use an electronic signature system so tenancy agreements can be signed on a computer or hand held device, such as an iPad or mobile phone.