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Andrew Craig Estate Agents are a locally based, family-owned Estate Agency covering the North East of England.

Andrew founded the company in 1990 and is still the Managing Director but now joined by his daughters and a family of incredibly enthusiastic and hugely skilled property professionals.

Andrew worked across Gateshead and South Tyneside in the 70’s and 80’s, qualifying as a Chartered Surveyor in 1978 and being elected as a fellow of the RICS shortly after. He set up the Company in 1990 and opened his first office in Gateshead before expanding across the North East, with branches in Sunderland, South Tyneside, Gateshead and Newcastle Upon Tyne. We still remain in these areas today and we are proud to be known as one of the biggest and best Local Agent’s in these communities.

Our Ethos - We only have one level of service - the highest possible.

Mission Statement - To deliver the best customer experience in the North East of England in all aspects of property, due to the knowledge and expertise of our people, our branch network across the region and our continuous investment in innovation.

Our Core Values:

Family - We’re a family owned and managed company supported by a family of staff, we believe that personal relationships should be at the heart of everything we do.
Passion - We are passionate about helping people and we love what we do.
Communication - We listen to and understand the individual needs of our customers to enable us to build strong client relationships.
Quality - We strive for professional excellence to the highest standards possible and we operate within the highest of ethical standards.
Consistency - To consistently provide the highest standards of Customer Care. We honour our promises and commitments , and endeavour to do what we say we will
People- We value our people, our employees and customers are our biggest asset. We support each other to deliver exceptional customer care. Keeping our clients satisfied is the fundamental reason for our existence.

Our customers love what we do

4.75*

We’ve had the pleasure of helping lots of people with their property requirements. You don't need to take our word for it though!

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"In what has been an incredibly tough period for the housing market, I switched to Andrew Craig from another local estate agent. From start to finish the team at Andrew Craig were outstanding. I always felt relaxed in knowing that no stone was unturned in their duty of maximising the chance of selling the property. Communication was excellent and customer service, care and satisfaction was of a very high quality. Thank you to the Fulwell team for helping us sell our house and making the stressful process feel seamless and smooth."

Will Hibbs

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"As a first time buyer I was nervous and apprehensive about the entire process of purchasing my first home. However, Andrea Basham my sales agent and Andrew Craig were fantastic in guiding me through the entire process. They were patient, forgiving and consistent in their support and never complained despite the plethora of queries and concerns that were sometimes of daily occurrence during the process of purchase. What I liked most about Andrea and the company was that although they were working on behalf of the seller, they were also working on behalf of myself as the buyer with just as much care and consideration.As a result, looking back on the whole process there was nothing really for me to worry about; I was always in good hands and they were always going to get the best result for myself and the vendor. I am looking forward to working with them again in the future on other purchases and will more than likely allow them to take on the responsibility for letting my home, as I know the high standards they adhere too. Thank you for everything!And if you do get Andrea, trust her completely, she knows what she is doing and has years of experience working with various conveyancers in and around the North East; you have to let her advocate and deal with any concerns in her own way in her time, she will get the job done the right way! A personal thanks to her."

Lorenzo Robinson

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"Cannot fault Andrew Craig estate agents South Shields. I have used this company for a recent house purchase and with the exceptional help of Andrea this was expedited very quickly. I believe Andrea went well beyond what would be expected. She liaised with the vendors and both solicitors and always can back with an answer for even the most trivial questions I threw at her. Well done Andrea!!!! You are a definite asset to the company. Would I use this company again ? I certainly would and, in fact they are currently selling my previous home. I wouldn't use any other company."

susan T.

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"Our experience of Andrew Craig has been phenomenal from start to finish. Our house was valued for market realistically and in line with what we believed it was worth. We achieved over our asking price and believe that the way in which the property was marketed was paramount to this. Andrew Craig were also superb in dealing with the process of receiving offers and buyers’ queries as the sale progressed. We wouldn’t use any other agent in the local area. Special thanks to Maureen, Linda and the team for making our sale so stress free."

Rosey GE

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"Andrew Craig of Gosforth gave us a great, professional and friendly service in the sale of our property. They dealt with all of the viewings through to the completion of the sale. Special thanks to Sarah, Ellie and Alison in keeping us updated throughout the process. There was always a warm welcome when we called into the office for any updates. A job well done."

Jack Oswell

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"Worked with Danielle on letting out a property where she has been very helpful in facilitating repair work to satisfy the tenant. Communications with Danielle have been regular and very concise. No issues whatsoever and would so far recommend."